Like you, leadership and training expert and long-time franchise owner, TJ Schier has walked many miles in operators and owners’ shoes. With over 35 years of operations, recruiting and training leadership, including the last 15 in-the-trenches owning his own franchised business, his view is radically different…and works. TJ has cracked the code on what it takes to ignite a team of top performers focused on delivering amazing service as well as generate system-leading catering sales.
TJ is the President/Founder of Incentivize Solutions, a leading consulting company focused on impacting their clients’ results through delivering keynotes, workshops, customized training and virtual coaching.
In addition, he is a Which Wich Superior Sandwiches franchisee – at one point running 17 successful restaurants in a hyper-competitive field and leading the catering sales for many years in the brand. His group won the QSR Magazine Applied Technology Award and Which Wich Franchisee of the Year and has been a finalist for the National Restaurant Assn Operator Innovations Award.
He has written numerous books used by thousands of business leaders including:
Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty
S.M.A.R.T. Restaurant Guide Series: 1) Effective Food Service Operations; 2) Recruiting & Selection; 3) Catering Domination
Off-The-Hook: A Frontline Manager’s Guide to Collecting the Best Employees
TJ has also authored over 100 articles on guest service and motivating today’s generation. He has a BBA and MBA from the University of Texas and speaks dozens of times per year at manager and franchise conferences.
Samuel D. Stanovich – Stanovich Hospitality Group
Samuel, also known as the International People Connector, has been involved with the hospitality industry over two decades. He has developed expertise in strategic sales & marketing. Samuel primarily works on the leadership and development as Area Representative for Firehouse Subs responsible for Northern Illinois and Northwest Indiana. Before assuming his current position, Samuel was Director Partner Product Development & Industry Relations, National Restaurant Association including the support of the National Restaurant Association Military Foundation. Samuel’s past experiences include: President & CEO of the Heritage Corridor Convention and Visitors Bureau, in addition, he is a 12-year veteran of Marriott International.
Samuel holds a bachelor’s degree in hospitality management and associate’s degree in Hotel & Restaurant Management from Johnson and Wales University.
Samuel volunteers his efforts to include: Advisory Board Member of the Illinois Restaurant Association, member of Les Amis d’Escoffier Society; and strategic adviser to Baci Hospitality.
Samuel frequently presents at international industry events and really enjoys presenting as guest lecture to local hospitality programs.